Privacy Policy
Privacy Policy
At nuopp.co.uk (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
By accessing our website or providing your information to us, you agree to this Privacy Policy.
1. Who We Are
nuopp is a UK-based outbound agency helping businesses—particularly SaaS companies targeting the non-profit sector—generate leads and connect with potential clients through cold outreach and prospecting strategies.
Our contact details:
📧 hello@nuopp.co.uk
🌐 https://nuopp.co.uk
2. What Information We Collect
We may collect the following types of personal data:
- Identity Data – Name, business name, job title.
- Contact Data – Email address, phone number, social media handles.
- Business Information – Company website, services, target audience.
- Technical Data – IP address, browser type, cookies, device information.
- Usage Data – How you use our website and services.
- Marketing & Communications Data – Preferences in receiving communication and outreach activity.
3. How We Collect Your Data
We collect data in the following ways:
- Directly from you when you:
- Fill out contact forms
- Book a call
- Engage with our services
- Automatically via cookies and analytics tools (see Section 8)
- From publicly available sources (e.g., LinkedIn, company websites) as part of our lead generation services
4. How We Use Your Data
We use your information to:
- Provide and manage our outbound services
- Respond to enquiries and support requests
- Improve our website and services
- Comply with legal obligations
- Send occasional marketing communications (with your consent or legitimate interest)
5. Lawful Basis for Processing
Under the UK GDPR, the lawful bases we rely on for processing this information include:
- Consent – where you have given clear permission
- Contract – where processing is necessary to fulfil a service
- Legal obligation
- Legitimate interests – where we have a business interest, and it does not override your rights
6. Data Sharing & Disclosure
We do not sell or rent your data. We may share your data with:
- Trusted third-party service providers (e.g., CRM platforms, email tools)
- Professional advisers (e.g., lawyers, accountants)
- Regulatory authorities if legally required
All third parties are required to respect the confidentiality and security of your data.
7. International Transfers
Some of our third-party providers may operate outside the UK. If your data is transferred internationally, we ensure appropriate safeguards (e.g. Standard Contractual Clauses) are in place.
8. Cookies & Tracking Technologies
We use cookies to:
- Improve site functionality
- Track user behavior via Google Analytics or similar tools
- Remember preferences
You can control cookies through your browser settings. For more details, see our Cookie Policy (optional – can link to a full cookie page if you’d like one created).
9. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes for which it was collected. This includes legal, accounting, or reporting requirements.
10. Your Data Protection Rights
You have the right to:
- Access your personal data
- Correct inaccuracies
- Request deletion
- Restrict or object to processing
- Withdraw consent at any time
- Lodge a complaint with the ICO (Information Commissioner’s Office)
To exercise any of these rights, contact us at hello@nuopp.co.uk.
11. Security
We take appropriate technical and organisational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
13. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please get in touch:
